All services require advance booking and confirmation, subject to availability. Secure your pet's spot in our care by reserving in advance.
Pets must have up-to-date vaccinations as per our health standards. Proof of vaccination may be required upon admission to ensure a healthy environment for all pets.
While we prioritize your pet's safety, owners acknowledge admission at their own risk. Koma-Inu Petcare is not liable for unforeseen incidents or health conditions during your pet's stay.
Payment is expected as per the agreed terms and for services rendered. We accept various payment methods for your convenience.
Cancellations made within a specified timeframe may be subject to cancellation fees. Review our policy for details regarding cancellations and associated fees.
Pets with special needs or exhibiting aggressive behavior must be disclosed during reservation. Koma-Inu reserves the right to refuse services for pets demonstrating aggressive behavior.
Pets entrusted to us will receive top-notch care. Provide us with any relevant medical history or care instructions for your pet's well-being during their stay.
We're not responsible for any loss or damage to personal belongings or property left with the pet during their stay. Please ensure to keep valuables secure.
In case of emergencies, Koma-Inu reserves the right to take necessary actions, including seeking immediate veterinary care for your pet. Any associated costs are the owner's responsibility.
Koma-Inu Petcare may update or modify these terms as needed. We'll inform clients of any changes beforehand. Review our updated terms when availing our services.
If you have any questions or concerns about our terms and conditions, please feel free to contact us by sending an email to email@example.com.